MAKTECH Institute
DATA PRIVACY & COMPLIANCE REGISTRY

Sub-processors

Learn how MakTech Institute works with trusted third-party service providers to support our learning platform, process information, and deliver our services.

Last Updated: October 24, 2024
Policy Code: MT-SUB-2024-V1
Approx. 5 min read
Compliance Tier: ISO/GDPR Aligned
01

What Are Sub-processors?

Sub-processors are third-party service providers that may process personal information on behalf of MakTech Institute to help us operate, maintain, and improve our website and learning services.

In accordance with global privacy frameworks, MakTech Institute evaluates each partner against rigorous standards of data confidentiality, technical robustness, and security posture prior to authorizing processing activities.

02

Why We Use Sub-processors

We may rely on third-party providers for services such as:

  • Website hosting and cloud infrastructure for high availability and scalable compute workloads.
  • Payment processing and secure tokenization of student billing transactions.
  • Email and communication delivery for administrative notices, grading reports, and course updates.
  • Website analytics and performance monitoring to isolate interface bottlenecks and diagnose latency issues.
  • Video hosting and online learning delivery ensuring optimized streaming of lecture footage across regions.
  • Security, fraud prevention, and technical support safeguarding user identity and defending edge networks.
Note: Only verified service categories that MakTech Institute actually uses are engaged under strict data governance protocols.
03

Our Service Providers

The following table provides the comprehensive registry of external entities authorized by MakTech Institute to process operational metadata or end-user records to provide core institutional offerings.

PROVIDER NAMESERVICE PROVIDEDPURPOSE OF PROCESSINGWEBSITE / PRIVACY POLICY
[Provider Name - Hosting / Cloud]
Hosting & Cloud InfrastructureHosting and maintaining the website, virtual lab sandbox clusters, and database infrastructure.Official Website
[Provider Name - Payment Gateway]
Payment ProcessingProcessing course enrollments, digital subscriptions, and secure billing transactions.Official Website
[Provider Name - Email & Messaging]
Email Services & NotificationsSending account activation, password resets, course alerts, and syllabus updates.Official Website
[Provider Name - Telemetry & Analytics]
Analytics & Performance MonitoringUnderstanding platform usage patterns, latency diagnostics, and improving site performance.Official Website
[Provider Name - Video Streaming]
Video Hosting & Media DeliveryDelivering low-latency course video streams, live class recordings, and masterclass replays.Official Website
[Provider Name - Identity & Security]
Authentication & Fraud PreventionSingle sign-on authentication, bot prevention, and safeguarding student accounts.Official Website
Note: All provider entries and placeholders must be formally verified against MakTech Institute's executed Data Processing Agreements (DPAs) before final production publication.
04

Information They May Process

Depending on the service, a provider may process information such as account details, contact information, transaction records, technical identifiers, or platform usage data.

Data Minimization Principle

Each provider should receive only the information necessary to perform its assigned function, subject to applicable agreements and legal requirements. Personal identifiers are never sold, rented, or distributed to secondary data brokers.

05

Data Protection & Security

MakTech Institute should use appropriate contractual and technical safeguards when engaging providers that process personal information on its behalf.

Where applicable, providers should be required to protect the information they handle, use it only for authorized purposes, and support relevant data protection obligations (including SOC 2, ISO 27001, and GDPR compliance where mandated). Regular technical verification and annual audit reviews are maintained.

06

International Data Transfers

Some providers may process or store information in countries other than the user's country of residence. Where this occurs, MakTech Institute should disclose relevant transfer practices and implement appropriate safeguards (such as Standard Contractual Clauses or approved data privacy frameworks) when required by applicable law.

07

Updates to This List

We may update this page when our service providers or processing activities change. The latest revision date will be displayed at the top of the page.

Where required, affected users will be notified of material changes in accordance with applicable law and our privacy commitments.

08

Questions About Sub-processors

For questions about our service providers or data processing practices, please contact MakTech Institute using the official contact information listed on our website:

Data Protection & Legal Inquiries

Direct liaison for data subject requests & vendor oversight

PHYSICAL COMPLIANCE OFFICE

MakTech Institute Corporate Compliance

Banani, Dhaka, Bangladesh.

Legal Note:All content and provider entries are placeholders until MakTech Institute's actual third-party services, data-processing arrangements, and legal requirements have been verified.